For the most recent list of Frequently Asked Questions, please access the OpenLinux Knowledge Base.

1. Q: How do I get phone support for OpenLinux?
   A: Call 800.850.7779. Find more details about email and phone support at the OpenLinux Support site.

2. Q: How do I add a new user?
   A: Use COAS from the KDE menu. Or, login as root, and type "useradd [username]" or "adduser [username]" at the command prompt.

3. Q: How do I change my password?
   A: Use CoAS user administration or at a command prompt, type in "passwd" and press enter. Or you can type in "passwd [username]" and press enter.

4. Q: How do I access my CD-ROM?
   A: Click on the CD-ROM icon or at a command prompt, while logged in as root, type in "mount /dev/cdrom /mnt/cdrom" and press enter. Your CD-ROM is now mounted at /mnt/cdrom and by changing to this directory you will have access to your CD-ROM.

5. Q: After my CD-ROM is mounted, how do I remove the CD?
   A: The CD will not eject while it is mounted. To eject: right click the CD-ROM icon and select or, type: "umount /mnt/cdrom" at a command prompt.

6. Q: How do I access my floppy drive?
   A: Use KDE floppy icon or, type "mount -t type /dev/fd0/mnt/floppy" at a command prompt. You can also type in "mount /dev/fd0 /mnt/floppy." Change to /mnt/floppy and you will have access to your floppy disk. If you do not wish to mount your floppy diskette, and it is an MS-DOS formatted floppy, you can use the "mtools." For example, you can list the directory of a floppy diskette by typing "mdir a:" at a command prompt. To copy, use "mcopy a:/[filename] [destination_file]" at command prompt. To delete, use "mdel a:/[filename]."

7. Q: After my floppy is mounted, is it safe to remove it?
   A: No! Removing a floppy diskette before it is unmounted can result in data loss. Make sure you type "unmount /mnt/floppy" before removing the floppy diskette.

8. Q: How do I find out if my graphics card is supported by Xfree86?
   A: Xfree86.org maintains a list of cards and servers at http://www.xfree86.org/.

9. Q: How do I search for a file in OpenLinux?
   A: "locate [filename]"

10. Q: How do I look at the contents of a file?
    A: There are several ways: "cat [filename]," "less [filename]," or "more [filename]."

11. Q: Where can I find information on a specific command?
    A: "man [command]"

12. Q: How do I gain a root shell while logged in as a normal user?
    A: Use "su" if you want to keep your current environment settings, or "su -" if you wish to use the root user's environment settings. You will be prompted for the root password.